If your household is facing an energy emergency, you may qualify for assistance from a federal, state or non-profit agency.
Call 811 Before You Dig
Call 811 three working days before you plan to dig so all underground utilities can be identified and marked. A free service that could save your life.
Outage Reporting via Text
Text OUT to short code 85700. Your cell phone number must be associated with your electric account for location accuracy.
Substation & Circuit Maps
See maps of our delivery point and distribution substations. Several circuit maps are also available and we will continue to add to the collection.
Stay up to date with real time outage mapping including the location and extent of outages. To report an outage call 800.882.1001.
Beware of Utility Service Scams
Don't fall victim to utility service scams. Call us at 800.637.1079 to verify the identity of anyone claiming to be a co-op representative.
Ice Storm Warning
5:00 PM EST
JAN 21 2022
Be prepared for multi-day power outages
The National Weather Service's ice storm forecast has thus far been unfolding as predicted with dangerous weather moving in Friday night. Tideland's greatest area of concern at this time is Pamlico County. (see weather map below) Based on updated ice and wind forecasts and no significant thawing expected during the weekend, members in the darkest red areas could be facing multi-day power outages. We encourage you to take this situation with the utmost seriousness to ensure your health and...